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What is MEAN Stack and why to choose for your next project?

  Technology has evolved a lot over the years, it is safe to say that we are moving very well into a digital era. So, in this era of digitalisation, when you need to build an application, that too from scratch, you require a software stack that is both consistent and standardized. This is where MEAN Stack plays its role. What is MEAN? MEAN is a JavaScript software stack that developers use to build an application and dynamic websites. It is free and open source; it is a collection of user-friendly JavaScript frameworks. MEAN is an abbreviation and here is what every letter means: M- MongoDB  – NoSQL Database management system that is used by the MEAN Stack framework. E- Express.JS  – Powerful framework that hosts as well as assists Node.js projects. A- Angular.JS  – Open-Source framework which takes care of frontend development, in order to develop interactive web pages. N- Node.JS  – Acts as a backbone and Ensures excellent backend services and boosts the app performance by 50%. Why i

How Multi-Tenant Contact Center Solution can help your Business?

Suppose, you are a proud owner of a ten-storey commercial building. Each floor has five offices, and each office has been rented out to a tenant. Now that you have fifty tenants, your building is a Multi-Tenant complex. Likewise, you own a single office in a commercial building and you have rented it out to a single tenant, that makes it Single-Tenant. The concept remains the same. Although, what exactly is Multi-Tenancy? Before we jump into Multi-Tenancy, let us first briefly understand what Single-Tenancy is. To go forward with the real estate analogy, a Single-Tenant environment is as good as a single family house. Just like in single family homes, single-tenant clients use corporate utilities with the neighbours (IAAS), but the roof, walls, heating, ventilation, and air conditioning system (SaaS) is completely theirs. A single instance of the software and supporting infrastructure serve just a single client. With single tenancy, each customer has his or her own independent database

VSPL Announced to Offer Single-tenant & Multi-tenant Contact Center Software

VSPL, a renowned digital service provider has announced its Single-Tenant and Multi-Tenant Contact Center Software versions for various types of businesses. Like the name says, the single-tenant software could be leveraged by the end-users for their own usage. The main customers of single-tenant Contact Center Software are call centers, banks, insurance companies, BPO’s, healthcare, manufacturing, and many other businesses looking for better customer engagement and increase in customer satisfaction. The multi-tenant Contact Center Software is mainly leveraged by ITSP’s (Internet Telephony Service Providers), Telecom, ISP’s (Internet Service Providers), and VoIP (Voice over Internet Protocol) service providers to give contact center services or hosted call center services. On the announcement of the Single-Tenant Contact Center Software and Multi-Tenant Contact Center Software, Mr. Bhaskar Metikel, the CEO of Vindaloo VoIP Services Pvt Ltd said, “VSPL’s Contact Center Software is one

How can you Improve your Business through CRM?

Those who work in the marketing or sales department might be familiar with the concept of Customer Relationship Management or as we call it, CRM. The benefits CRM brings to your business are many, although if you are one of those people who have never heard of the technology or are new to it and are interested in learning more about it, then this article is definitely for you. Before we dive deeper into what  CRM software  can do for your business, let us understand what CRM is. Short for Customer Relationship Management, CRM is a software that helps you organise and keep a track of your interactions with your customers, therefore helping you improve your customer service. Even if you have never used a CRM system before, you must have heard the term reverberating through your industry. You must be aware that a lot of companies, which also include your competitors, have implemented a CRM software or are in the process of implementing one simply because it saves time and resources, w

Custom CRM Software Flourish Healthcare Industry

Three years ago,  CRM in the healthcare sector  obtained $8,9 million and is assumed to increase at a CAGR of 13.4% till 2025. The projected revenue by 2025 will be equal to $21,462.6 million. Two years ago the global healthcare CRM market was valued at about 7.3 billion USD and by 2026 it is expected to quadruple, reaching 28.89 billion according to research Stratistics Market Research Consulting. Paramedics often conclude that customer/patient satisfaction means successful treatment. They could not be more wrong. Satisfaction of your patients is not only about successful treatment, it also includes the way you handle their data, interact with them, and of course, give them deserved services. Envision, you have gone to a grade A hospital for a simple blood test. All goes well, you get the best paramedic facility, great chair to sit on, and wonderful treatment from the staff. You are happy with their in-person service, but when it is time to get the reports, you are informed that yo

Why is CRM Important to Boost your Solar Business?

2020 compelled everyone to stay inside, leading people to use more electricity, which in turn was a win for Solar Businesses. Solar market is hitting space sitting in a rocket ship for the past few years, especially 2020. The residential solar market alone in the US is assumed to hit about 3 million installations in the year 2021. Granted, this comes across as good news for businesses dealing in solar power, the fact that the industry is becoming too crowded by the minute cannot be ignored. To survive in this cut throat competition, solar businesses need any and all the help they can get. When given the right tools, they can cultivate any needs they might have while effectively handling their sales. So, what are these right tool(s) we are talking about here?  Customer Relationship Management  (CRM) platform for Solar Businesses. A lot of soon-to-be and existing customers to keep up with, on top of that, to succeed in the industry, solar businesses really are in need of solar CRM sof

Custom CRM Software for Law Firms

  If 2020 taught us anything, it is how important technology has become. This past year, one of the most important parts of everyone’s daily life depended on technology. Especially when it comes to office work. Managing tens of hundreds of employees remotely is no cakewalk. Basically, if we try to define a  Customer Relationship Management System  (CRM), it is nothing but a tool that keeps your workflow in order and helps you stay in touch with your clients/customers. Although, when a CRM system is used right, it can become much more than just a tool to help you stay in touch with your customers. A good Law Firm CRM System gives your Law Firm an organized approach to strengthening and maintaining your relationships with your clients. This also helps in strengthening your clients’ trust, as well as play an important role in an all-inclusive Legal Marketing plan. Advocates who need to manage, handle, and maintain healthy relationships with their business partners and clients, a  Custom C