Vindaloo Softtech Pvt. Ltd.

  AI is employed in various areas of our lives and VoIP (Voice over Internet Protocol) is not an exception there. AI is being used in VoIP technology for enhanced call quality, security, and better user experience. Moreover, AI is also integrated at other levels, like automated call routing, voice recognition, sentiment analysis, and fraud detection to make the organization’s communication seamless and efficient. Not keeping it limited to these, many companies have started harnessing the power of AI for customer support. VoIP companies are turning to AI to provide proactive, personalized service that meets customer expectations, sometimes even before customers realize they need it. It is projected that by 2030, the AI sector will reach an impressive $2 trillion. While numerous companies are still in the experimental phase of using AI to enhance customer service, some have already experienced promising outcomes. But as more and more businesses are embracing AI-based customer support, it

  In today’s cutthroat competition, every small business is seeking ways to streamline operations and increase productivity cost-effectively and without compromising efficiency. VoIP, or Voice over Internet Protocol, the technology that allows users to make voice calls using the internet rather than traditional telephone lines, has gained popularity all over the world in the last decade. It’s not only because of its cost-saving feature but also because of a multitude of other benefits to small businesses. What is VoIP and how does it work? As understood, VoIP allows users to make calls using the internet rather than conventional telephone lines, eliminating the need for dedicated phone lines and costly hardware. VoIP technology  works by converting voice signals into digital data packets and transmitting them over the internet to facilitate communication. Though large corporations adopted VoIP earlier due to the capacity to invest in new technologies and realized significant cost savin