Vindaloo Softtech Pvt. Ltd.

If one is talking about flawless customer support operations, then it is the duty of the customer care department of the company to provide services that are at par with international standards! Often, this department is empowered by a call center solution. The quality of service relies on the executive handling the customer call as well as the call center software the department is using. In case of assistance from the omni -channels, a phone line solution does not fulf il every criterion and hence the support from the former matters a lot. It is the standard that is followed all over the world today and is not a niche practice! Asterisk based solution glitters in its suppleness and ease of use besides some outstanding features. It is seen that a single platform allows a customer care department to provide services to the customers that work best for them. Asterisk development has touched the next level in recent times. Talking about the latest and advanced features the pl...

The Asterisk is one of the most widely used VoIP solution development technologies in the world. It is the first technology that was used to build innovative unified communication solutions that increase the productivity of the staff and reduced the telecommunication cost. In fact, the Asterisk development has produced a wide array of omnichannel communication solutions which could help many businesses to grow faster. With the time Asterisk development has benefited almost all industry verticals by providing custom solutions that can be used to fulfill the communication needs of a company, an enterprise or an organization. If we say that each industry vertical uses the communication solutions built with expert Asterisk development, it is not an exaggeration at all. Let’s see some more detail on how the Asterisk development has paved its way in all industry verticals. When initially Asterisk development came into existence, it was only used by the VoIP service providers. Th...