Vindaloo Softtech Pvt. Ltd.

  Interactive Voice Response (IVR) solutions benefit all industry verticals thanks to their powerful features. Being an automated logic that works on the key press from the caller, the IVR solution can work round the clock, attending every incoming call automatically. Additionally, advanced  IVR solutions  help automate many tasks, such as bill payment, service activations, and appointment booking. An appointment booking IVR solution or an appointment IVR solution is an IVR solution explicitly used to schedule an appointment. Many organizations and companies can benefit immensely from implementing appointment booking IVR systems in their operations, and the healthcare industry is one of them. The Appointment IVR solution grants patients or their relatives the ability to manage their appointments over the phone as an accessible and straightforward way for them to make changes to their schedules. For an introduction to IVR systems, you can read our blog “ Introduction to IV...