Vindaloo Softtech Pvt. Ltd.

  The latest interview of Bhaskar Metikel with GoodFirms underscores Vindaloo Softtech’s inclusion in their prestigious list of esteemed companies, highlighting its new-age vision and industry leadership. 14 Aug, 24 – Ahmedabad, India – In the race to the top of the tech arena, it has become increasingly arduous for competent companies to distinguish themselves and for clients to effectively locate the right providers for specialised services. GoodFirms is a leading B2B platform that therefore facilitates connections between reputed businesses and discerning individuals. By featuring  Vindaloo Softtech , a recognized leader in VoIP Software Providers in their list, GoodFirms interviewed our founder to catch the vision behind its success. A Crowning Achievement – Goodfirms Awarded Vindaloo Softtech An Exclusive Badge. It is a moment of pride to announce our recent accolade from GoodFirms, where we have been honored with the “Top IT Service Company” badge. This award shows our dedication

  The contact center plays a crucial role as the primary face of the company and acts as a communication channel between the customers and organizations.   A well-performed contact center is attained by strategic planning, technological investment, and a persistent dedication of staff that ultimately leads to customer happiness. All these are necessary components in the constant journey of optimizing the operation of your contact center.     You can unleash the full potential of your contact center and turn it into a potent engine for business growth by enticing exceptional talent, utilizing cutting-edge call routing systems, leveraging insights from analytics, embracing omnichannel support, cultivating a supportive work environment, and putting in place efficient quality.   Are you looking for one such software that not only helps streamline your contact center but also helps you get an edge over your competitors by enhancing customer satisfaction?   The answer lies in

Suppose, you are a proud owner of a ten-storey commercial building. Each floor has five offices, and each office has been rented out to a tenant. Now that you have fifty tenants, your building is a Multi-Tenant complex. Likewise, you own a single office in a commercial building and you have rented it out to a single tenant, that makes it Single-Tenant. The concept remains the same. Although, what exactly is Multi-Tenancy? Before we jump into Multi-Tenancy, let us first briefly understand what Single-Tenancy is. To go forward with the real estate analogy, a Single-Tenant environment is as good as a single family house. Just like in single family homes, single-tenant clients use corporate utilities with the neighbours (IAAS), but the roof, walls, heating, ventilation, and air conditioning system (SaaS) is completely theirs. A single instance of the software and supporting infrastructure serve just a single client. With single tenancy, each customer has his or her own independent database