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  For any business, different communication channels are necessary for individual purposes such as internal interactions, sales, marketing, customer service, and support. Until a decade ago, businesses invested in fixed-line telephones, closed user groups or calling minutes for all forms of business communications. However, with the recent wider adoption of high-speed, bandwidth internet and businesses realizing the cost-effectiveness of using the internet to make/receive calls, there is a shift towards using VoIP as the preferred form of calling. While making the jump, most get stuck on one question: “Choose an on-site system or opt for a hosted service?” It may seem menial, but contrary to the common response of it being personal preferences, either choice has an impact on the business. So if you also reached here searching for the answer, you are in safe hands. What are Hosted VoIP systems and On-site VoIP systems? Understanding how the VoIP calling system works can help you underst

Popular Trends of VoIP that will grow in 2020 A sound communication system is something that determines the success of any business. So, if you think that the existing communication system of your business is not appropriate, it’s time to redefine your communication system. Besides, you should focus on VoIP that has a great impact on the  business communication system . Came into existence decades ago, the VoIP market gained its major growth over the last years. It reflects that the number of businesses of late relies on this technology for their communication system. So, if you are yet to adopt VoIP for your business communication, you should explore various emerging trends that are projected to be in a large practice. In this blog, we are going to explain various VoIP trends to help you explore these. Cloud Telephony While talking about some emerging VoIP trends in 2020, it's good to start from cloud telephony. Many experts believe that cloud technology is the next