Vindaloo Softtech Pvt. Ltd.

  AI is employed in various areas of our lives and VoIP (Voice over Internet Protocol) is not an exception there. AI is being used in VoIP technology for enhanced call quality, security, and better user experience. Moreover, AI is also integrated at other levels, like automated call routing, voice recognition, sentiment analysis, and fraud detection to make the organization’s communication seamless and efficient. Not keeping it limited to these, many companies have started harnessing the power of AI for customer support. VoIP companies are turning to AI to provide proactive, personalized service that meets customer expectations, sometimes even before customers realize they need it. It is projected that by 2030, the AI sector will reach an impressive $2 trillion. While numerous companies are still in the experimental phase of using AI to enhance customer service, some have already experienced promising outcomes. But as more and more businesses are embracing AI-based customer support, it