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Showing posts with the label Hosted VoIP Services

5 Key Features of VoIP Trends to Watch in 2023

Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade as it surpassed $40 billion in 2022 with a 10% CAGR from 2023 to 2032 ( Source:  GM Insights ) Before we jump head first into some of the predicted VoIP trends to watch out for in 2023, here is a history of VoIP as a business communication channel.  History of VoIP Early 1990-2000 InternetPhone can be considered as the first instance of VoIP. Using InternetPhone users could use specialized software to call other users through connected speakers and microphones in 1995. In 1998, InternetPhone partnered with Microsoft Netmeeting for internet voicemail applications. Around this time period, the term Voice over Internet Protocol (VoIP) was coined.  2000-2015 Skype was launched in 2003 that supporte

Hosted VS. On-site VoIP Systems - Which to Choose for your Business?

  For any business, different communication channels are necessary for individual purposes such as internal interactions, sales, marketing, customer service, and support. Until a decade ago, businesses invested in fixed-line telephones, closed user groups or calling minutes for all forms of business communications. However, with the recent wider adoption of high-speed, bandwidth internet and businesses realizing the cost-effectiveness of using the internet to make/receive calls, there is a shift towards using VoIP as the preferred form of calling. While making the jump, most get stuck on one question: “Choose an on-site system or opt for a hosted service?” It may seem menial, but contrary to the common response of it being personal preferences, either choice has an impact on the business. So if you also reached here searching for the answer, you are in safe hands. What are Hosted VoIP systems and On-site VoIP systems? Understanding how the VoIP calling system works can help you underst

Benefits of VoIP Phone for Businesses

  The telephone, an invention by Alexander Graham Bell in 1876, managed to sidetrack letters and posts to become the quickest means of communication. Nearly a decade later, in 1995, VoIP was developed as a means for long-distance and international telephone calls. However, mass adoption of VoIP calling took a couple more decades as 4G networks, and high-speed data lines were not accessible commercially. Hence, only 35% of businesses implemented VoIP technology by 2019 ( Blueface ). You can consider lack of information, incomplete understanding of the benefits of VoIP phones, or fear of adopting new technologies to be the main reasons businesses haven’t implemented VoIP. Yet, ignorance is not blissful in this case, as companies are losing revenue and critical opportunities by sticking to traditional calling methods instead of adopting VoIP phones. What is a VoIP Phone? VoIP uses internet lines to send and receive voice signals as data packets. A VoIP phone system is a combination of mul