Vindaloo Softtech Pvt. Ltd.

  In today’s fast-evolving communication landscape, cost-efficiency dances down with the clarity of the connection. We have fallen on the verge of a new brewing revolution. Artificial intelligence (AI) is poised to shake down this particular landscape of (Voice over Internet Protocol)  VoIP communication . In this article, we will delve into the captivating case study of the impact of AI on VoIP. So, prepare yourself to understand and enter the dissecting mechanics of AI cost-saving impact. VoIP technology Before diving deep, we have to get an outside understanding of What is VoIP? and how it is different from traditional phones. Traditional telephonic signals transmit through physical wire to carry your voice as an analog signal. Mostly the infrastructure cost behind such telephonic calls is high. On the contrary, the  VoIP system  collects your voice and converts it into a digital signal to transmit it through a broadband connection to the recipient. As a result,  VoIP providers  can

  Interactive Voice Response (IVR) solutions benefit all industry verticals thanks to their powerful features. Being an automated logic that works on the key press from the caller, the IVR solution can work round the clock, attending every incoming call automatically. Additionally, advanced  IVR solutions  help automate many tasks, such as bill payment, service activations, and appointment booking. An appointment booking IVR solution or an appointment IVR solution is an IVR solution explicitly used to schedule an appointment. Many organizations and companies can benefit immensely from implementing appointment booking IVR systems in their operations, and the healthcare industry is one of them. The Appointment IVR solution grants patients or their relatives the ability to manage their appointments over the phone as an accessible and straightforward way for them to make changes to their schedules. For an introduction to IVR systems, you can read our blog “ Introduction to IVR & its Im

‘COVID-19’ is of late spreading rapidly and has made the entire world stunned with the millions of infected people – the number is rising day-by-day. The epidemic that spread from China has now created a stir in the entire world and caused thousands of casualties.  Countries like Italy, France, America, Britain, and others are witnessing the major outbreak of ‘COVID-19’, which now is spreading its feet in India as well, with approximately 511 infected people while the total number of casualties is approximately 10. The rapidly growing ‘COVID-19’ prompted many countries to choose only one option, which is none other than the lockdown! The entire world today opted to remain locked down. After announcing the lockdown by the government of many countries, the corporate sector adopted ‘work remotely’ or ‘work from home’ culture. Meanwhile, the majority of businesses find it difficult to keep their operation smooth while working remotely and thus they find it clumsy to maintain their

VSPL provides the best of the industry’s  Interactive Voice Response Solution (IVR)  that promises to interact with the caller in an efficient manner. This system enables them to identify, classify & route calls to the correct recipient. Many different industry sectors like banking, BPOs, call centers, healthcare, government organizations, entertainment, travel & hospitality, etc. are getting their hands on the IVR system to make the working of the company easy & well organized. It is undoubtedly evident that every business needs an IVR system to make it an efficient working organization & bring about customer satisfaction by providing them with the desired solutions. IVR system is essential to businesses for the following reasons – Engages with customers in real-time –  engaging business services with customers in real-time makes them feel important. Offering a menu with selectable options which customers can pick from make customers feel more involved