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Showing posts from July, 2021

What is MEAN Stack and why to choose for your next project?

  Technology has evolved a lot over the years, it is safe to say that we are moving very well into a digital era. So, in this era of digitalisation, when you need to build an application, that too from scratch, you require a software stack that is both consistent and standardized. This is where MEAN Stack plays its role. What is MEAN? MEAN is a JavaScript software stack that developers use to build an application and dynamic websites. It is free and open source; it is a collection of user-friendly JavaScript frameworks. MEAN is an abbreviation and here is what every letter means: M- MongoDB  – NoSQL Database management system that is used by the MEAN Stack framework. E- Express.JS  – Powerful framework that hosts as well as assists Node.js projects. A- Angular.JS  – Open-Source framework which takes care of frontend development, in order to develop interactive web pages. N- Node.JS  – Acts as a backbone and Ensures excellent backend services and boosts the app performance by 50%. Why i

How Multi-Tenant Contact Center Solution can help your Business?

Suppose, you are a proud owner of a ten-storey commercial building. Each floor has five offices, and each office has been rented out to a tenant. Now that you have fifty tenants, your building is a Multi-Tenant complex. Likewise, you own a single office in a commercial building and you have rented it out to a single tenant, that makes it Single-Tenant. The concept remains the same. Although, what exactly is Multi-Tenancy? Before we jump into Multi-Tenancy, let us first briefly understand what Single-Tenancy is. To go forward with the real estate analogy, a Single-Tenant environment is as good as a single family house. Just like in single family homes, single-tenant clients use corporate utilities with the neighbours (IAAS), but the roof, walls, heating, ventilation, and air conditioning system (SaaS) is completely theirs. A single instance of the software and supporting infrastructure serve just a single client. With single tenancy, each customer has his or her own independent database

VSPL Announced to Offer Single-tenant & Multi-tenant Contact Center Software

VSPL, a renowned digital service provider has announced its Single-Tenant and Multi-Tenant Contact Center Software versions for various types of businesses. Like the name says, the single-tenant software could be leveraged by the end-users for their own usage. The main customers of single-tenant Contact Center Software are call centers, banks, insurance companies, BPO’s, healthcare, manufacturing, and many other businesses looking for better customer engagement and increase in customer satisfaction. The multi-tenant Contact Center Software is mainly leveraged by ITSP’s (Internet Telephony Service Providers), Telecom, ISP’s (Internet Service Providers), and VoIP (Voice over Internet Protocol) service providers to give contact center services or hosted call center services. On the announcement of the Single-Tenant Contact Center Software and Multi-Tenant Contact Center Software, Mr. Bhaskar Metikel, the CEO of Vindaloo VoIP Services Pvt Ltd said, “VSPL’s Contact Center Software is one