Skip to main content

Posts

Showing posts from July, 2021

What is MEAN Stack and why to choose for your next project?

  Technology has evolved a lot over the years, it is safe to say that we are moving very well into a digital era. So, in this era of digitalisation, when you need to build an application, that too from scratch, you require a software stack that is both consistent and standardized. This is where MEAN Stack plays its role. What is MEAN? MEAN is a JavaScript software stack that developers use to build an application and dynamic websites. It is free and open source; it is a collection of user-friendly JavaScript frameworks. MEAN is an abbreviation and here is what every letter means: M- MongoDB  ā€“ NoSQL Database management system that is used by the MEAN Stack framework. E- Express.JS  ā€“ Powerful framework that hosts as well as assists Node.js projects. A- Angular.JS  ā€“ Open-Source framework which takes care of frontend development, in order to develop interactive web pages. N- Node.JS  ā€“ Acts as a backbone and Ensures excellent backend services and boosts the app p...

How Multi-Tenant Contact Center Solution can help your Business?

Suppose, you are a proud owner of a ten-storey commercial building. Each floor has five offices, and each office has been rented out to a tenant. Now that you have fifty tenants, your building is a Multi-Tenant complex. Likewise, you own a single office in a commercial building and you have rented it out to a single tenant, that makes it Single-Tenant. The concept remains the same. Although, what exactly is Multi-Tenancy? Before we jump into Multi-Tenancy, let us first briefly understand what Single-Tenancy is. To go forward with the real estate analogy, a Single-Tenant environment is as good as a single family house. Just like in single family homes, single-tenant clients use corporate utilities with the neighbours (IAAS), but the roof, walls, heating, ventilation, and air conditioning system (SaaS) is completely theirs. A single instance of the software and supporting infrastructure serve just a single client. With single tenancy, each customer has his or her own independent database...

VSPL Announced to Offer Single-tenant & Multi-tenant Contact Center Software

VSPL, a renowned digital service provider has announced its Single-Tenant and Multi-Tenant Contact Center Software versions for various types of businesses. Like the name says, the single-tenant software could be leveraged by the end-users for their own usage. The main customers of single-tenant Contact Center Software are call centers, banks, insurance companies, BPOā€™s, healthcare, manufacturing, and many other businesses looking for better customer engagement and increase in customer satisfaction. The multi-tenant Contact Center Software is mainly leveraged by ITSPā€™s (Internet Telephony Service Providers), Telecom, ISPā€™s (Internet Service Providers), and VoIP (Voice over Internet Protocol) service providers to give contact center services or hosted call center services. On the announcement of the Single-Tenant Contact Center Software and Multi-Tenant Contact Center Software, Mr. Bhaskar Metikel, the CEO of Vindaloo VoIP Services Pvt Ltd said, ā€œVSPLā€™s Contact Center Software is one ...