Skip to main content

How Voice and SMS Broadcasting can Help Your Business?

 

In this fast-tracking digital world, businesses crave the latest technologies to reach their target audiences competitively. To grow more efficiently, it is important to ensure timely, clear and engaging communication by updating how you interact with customers through faster, more efficient methods like voice and SMS broadcasting.

Let’s explore how it can help your business drive success and build stronger relationships.

What is Voice Broadcasting?

Voice and SMS broadcasting is a communication software that transmits pre-recorded voice messages or SMS to a large audience in one go. It is more cost-efficient software and easily accessible to businesses.

Broadcasting solutions play an important role in various industries like,

  • Healthcare
  • Education
  • Banking
  • IT- Information Technology
  • Hospitality
  • Telecom
  • E-commerce
  • Transportation, etc.

Vindaloo Softtech is a leading VoIP software provider that has launched an advanced product – PapriKall, the Voice and SMS broadcasting solution, loaded with robust features your business seeks. Let’s discuss it!

Features of PapriKall – The Voice and SMS Broadcasting Software

With this business communication solution, you can broadcast your voices and messages to thousands of people without any unnecessary interruption.

Broadcasting via DTMF Inputs:

Paprikall supports interaction through Dual-Tone Modulated Frequency, a signaling method between telephones and switching centers. It allows recipients to respond to automated voice calls or to navigate the menu via touch-tone buttons.

Multi-Channel Support

Considering every customer has a different way of interacting, this software facilitates communication across multiple channels including voice and messaging. It ensures comprehensive coverage to reach an audience by giving rapid responses on diverse platforms.

Advanced Broadcast Scheduling

With this feature, users can set specific times for message dissemination. It optimises message delivery, considering the target audience engagement patterns. Through this, businesses can efficiently manage campaigns and improve timing effectiveness.

DNC Control

DNC list stands for Do Not Call, a list of customers who have opted out of communicating and do not wish to receive calls or text broadcasts any longer. This feature allows DNC control to prevent sending messages to customers included in the DNC list. It continues to maintain user consent with regulations.

Call Route to Playback, IVR, External Number

Message broadcasting also allows routing calls as per the predetermined rules such as playing recorded messages, interacting with an IVR (Interactive Voice Response), or forwarding to external numbers. It seamlessly manages communication with different customers as per requirement.

Dynamic Caller ID

This allows businesses to customize the caller ID they want to display to their recipients. With this feature, businesses can present a consistent and recognisable identity for outgoing calls. A legit caller ID maintains the recipient’s trust and response rate.

Call Recording Management

PapriKall manages the call recording efficiency by providing comprehensive details such as dialed number, call type, DID, start time, answer time, call duration, call status and hangup reason.

Voicemail Handling

Voice broadcasting software receives and processes voicemail messages that businesses can listen to at their convenience. With PapriKall, every time you receive a voicemail, you will get an instant notification sent directly to your email, ensuring you don’t miss any.

Advanced Reporting

The Voice broadcast offers detailed analytics to provide a comprehensive idea of the effectiveness of the message delivery and recipient interaction. It helps businesses to make informed decisions.

Prompts & MOH

With this feature, users get prompts and MOH (Music on Hold) options to keep the caller engaged during the interaction. It provides a professional and interactive environment.

User Permissions and Access Control

PapriKall offers 2 login types: Super admin and tenant admin. It manages user roles and access levels within the platform. Administrators assign specific permissions to users based on their login type.

How Paprikall Can Help Your Business Grow?

Paprikall has become the most preferred broadcasting software among businesses, helping them achieve new heights with advanced communication features.

  • Enhanced Communication efficiency
  • Increased Customer Satisfaction
  • Data-Driven Decisions
  • Strengthen Customer Relationships
  • Operational Efficiency
  • Boosted Business growth
  • Seamless Integration with existing systems
  • Saves your costs and reduces manual work
  • Consistent brand messaging with broadcast
  • Proactive customer engagement
  • Keeps up with the latest features

Wrapping Up

Vindaloo Softtech has 8+ years of experience as a top provider in the VoIP software industry and proudly offers its high-demand product PapriKall – A Voice and SMS Broadcasting solution. It revolutionized the way businesses interact or reach their target audience at the perfect time. It boosts customer satisfaction and engagement while maintaining a consistent brand image. Go-PapriKall for more.

Labels:

Comments

Post a Comment

Popular posts from this blog

Advantages of Integrating Voice Commands into Mobile Apps

When it comes to voice recognition technology, it is considered to be the biggest innovation in today’s time, witnessing its huge acceptance across the globe. Launched a few years ago, voice recognition technology developers use to integrate into different software to improve its effectiveness.  Voice integration into mobile applications has become an advanced practice that the majority of app developers of late follow to create the right applications that can deliver a seamless user experience. Using voice integration technology in a mobile application encourages users to interact with the app.  Before we discuss here several advantages of using voice technology in mobile apps, let’s delve into basics. What is Voice Recognition Technology?  Voice recognition is better defined as a great capability of a machine or any program for getting and also interpretation of vice commands and act accordingly. The importance of this technology is going to increase day by day, especially
Post a Comment
Read more

Staff Augmentation vs. Outsourcing: What Works Best for IT Industry

In today’s rapidly evolving technological landscape, businesses in the IT industry can face resource shortages and can raise the challenge of meeting increasing demands for specialized skills while also ensuring cost-effectiveness and efficiency. Two popular strategies have emerged as potential solutions:  team augmentation  and outsourcing. Both approaches aim to enhance productivity, accelerate project timelines, and access specific expertise. Most consider both to be the same and are oblivious to the fact that each has its own advantages and considerations. This blog will explore the key differences, benefits, and drawbacks of team augmentation and outsourcing in the IT industry. What does Staff Augmentation mean? Team or staff augmentation refers to the practice of extending an existing in-house team by hiring external professionals on a temporary basis. This approach provides companies with access to a wider talent pool and specialized skills without the need for long-term commitm
Read more

Understanding the Pros and Cons of FreeSWITCH for your next project

  Voice over Internet Protocol (VoIP) has revolutionized the way we communicate, offering businesses and individuals a lot of advantages, including cost savings, enhanced features, and increased flexibility. This technology has transformed the telecommunications landscape, empowering businesses to develop innovative VoIP solutions that serve diverse needs. Among the various VoIP software development technologies available, FreeSWITCH stands out as a preferred choice due to its open-source nature, scalability, and robust feature set. What is FreeSWITCH? FreeSWITCH is an open-source, real-time communication software package with a modular architecture for constructing communications applications. It is one of the most popular alternatives for PBX (private branch exchange) systems, softphones, and softswitches. Pros of FreeSWITCH: Open Source and Cost-Effective: FreeSWITCH is an open-source platform, which means it is freely available and can be customized t
Post a Comment
Read more