Vindaloo Softtech Pvt. Ltd.

Session Initiation Protocol (SIP) or openSIP server is an open-source platform made for VoIP communications. It takes control & charge of both calls per second & simultaneous calls. It works around different areas like SIP registrars, virtual PBX solutions, IM server, class 4/5 SIP router/switch & the like.  SIP servers are extremely important in today's fast forward technological world as other servers like Presence server, Redirect server, NAT reversal server & Proxy server all come into work. All this makes the telecommunications business & engineering job uncomplicated by offering a single platform & solution for various server requirements.  VoIP uses SIP to transmute phone conversations into data not using telephone lines or fixed bandwidth but with the help of a public or private IP network instead. This system is beneficial in efficiently using the available resources, cost-cutting & gaining flexibility.  Below are the three most essentia

The whole motive of VSPL's Freeswitch is to provide a useful platform to offer a variety of communication protocols. It acts as a home to different protocols & technologies to enlarge well-built communications & applications. In order to do this, there are various features VSPL's Freeswitch offers like –  PBX/IP features  - this system helps in switching calls between VoIP & conventional telephone users and, allow the users to share a specific number of their external phone lines. It includes a long list of useful features like Autodialer, Account code, Barge-In, Billed calls only, Call monitoring, Call recording, PBX custom greetings & menu, Disable call waiting, Extension dialing, Failure alarm, Interactive voice response, Mobility extension, Outgoing only, Predictive dialer, SMS server, Seize call, Three-way calling, Voice messaging & broadcasting, Wakeup call amongst many other features as well. WebRT

VSPL provides the best of the industry’s  Interactive Voice Response Solution (IVR)  that promises to interact with the caller in an efficient manner. This system enables them to identify, classify & route calls to the correct recipient. Many different industry sectors like banking, BPOs, call centers, healthcare, government organizations, entertainment, travel & hospitality, etc. are getting their hands on the IVR system to make the working of the company easy & well organized. It is undoubtedly evident that every business needs an IVR system to make it an efficient working organization & bring about customer satisfaction by providing them with the desired solutions. IVR system is essential to businesses for the following reasons – Engages with customers in real-time –  engaging business services with customers in real-time makes them feel important. Offering a menu with selectable options which customers can pick from make customers feel more involved