Voice over IP (VoIP) or internet
telephony is a cost-effective online substitute for traditional telephonic
communication. While there are a variety of hosted and software based VoIPs
today, we recommend the latter, if you are a business. The reason being- they
require less maintenance and you will not need any previous technical knowledge
in the VoIP domain for either their installation or use.
In fact, software based VoIPs are
almost totally handled by a third party which will direct the relevant calls to
you (the user). You can also customize these systems according to your specific
needs without having to worry about manpower or expertise.
There are different software solutions
to deal with varying needs, but the basic purpose of all these software is always
to reduce the load of hardware and expertise required behind a complex VoIP
management process. It becomes especially difficult for companies to manage
large volumes of callers from around the world. However, there are software
solutions to this challenge as well, one of the best is the Class 4 Softswitch solution.
Why Do You Need a Class 4 Softswitch
Solution?
Our switching mechanism is designed
specifically to handle large wholesale call traffic. While you can customize it
as per your needs, the basic mechanism of the Softswitch is to be placed at the
center of the VoIP network for it to act as a router for international calls.
It, therefore, makes the process of routing wholesale call traffic automated
and simplified through a software solution.
While the ownership of the specific
Softswitch code being used will be with you (the user), our company provides
maintenance services and updates, so that our clients do not fall behind the
current standards maintained by the telecommunications industry. This is the
commitment of our company towards the quality and efficiency of our
products.
Moreover, as the Class 4 Softswitch is created on a case by case basis,
the software is purposefully designed to adhere to the telecommunication norms
of the countries they are going to be used in. This automation does not only
reduce costs of operation of the VoIP services but also improve the quality of
the service for the diallers .
Key Features of the Class 4 Softswitch
Solution –
·
Billing
·
Routing
·
Invoicing / Balance Management
·
DID Management
·
Real-Time Monitoring
·
Security
·
Support & Updates
·
System Administration
·
XML-based API Integration
Ease of Use: Our Class 4 Softswitch solution can be
used by anyone, considering the fact that it has one of the smoothest and most
interactive graphical user interfaces.
- Intelligent and Automated Call Routing: This feature of the Class 4 Softswitch is
crucial for cutting down the routing cost of the calls.
- Advanced Security Features: The up to date security of the system
provides greater protection for both the callers and the company using the
Softswitch.
- Live Call View Feature: This feature makes this system one of the
most convenient among the present VoIP systems.
- Load Balancing Feature: This helps maintain a balanced distribution
of call traffic over the network.
- Failover and
External API Support: These are a few of the additional support provided by the company,
for the smooth operation of the system.
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