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Top 3 Benefits of Using Multi Tenant IP PBX Solution in Your Business


In any business, it is very important that they take necessary actions to increase business benefits and empower employees in race of success. To achieve this goal, the companies often invest in buying the top class solutions. One of as such most useful solutions for the businesses is the multi tenant IP PBX solution.

The multi tenant IP PBX software can be acquired by any company and it is specifically most beneficial to the companies which have multiple branches in the same city or worldwide. The multi tenant IP PBX solution offers many benefits to the company which becomes one of the major factors in the success of the company. Read on to learn about the top 3 benefits of obtaining the most scalable multi tenant IP PBX solution for your business.

1. Take benefit of enriched communication features
The multi tenant IP PBX solution fundamentally is a private telecommunication system. This solution generally gets furnished with a wide range of communication features which are not available with any traditional telephony system. Some of the major features available in the multi tenant IP PBX solution are listed below:

  • Dashboard with Real-time system status
  • Phone Book
  • Caller ID / Restricted Caller ID
  • Call rating
  • Call Return
  • Conference
  • Call Routing
  • Redial
  • Speed dial
  • Configurable Routing Rules
  • Multilevel Interactive Voice Response
  • Call queue
  • Blind Transfer
  • Intercom dialing
  • Attended Transfer
  • Call Hold and Retrieve
  • Call Park & Pickup
  • 3-Way Conference
  • Selective Rejection
  • Anonymous Rejection
  • Queue & Agent with Recording option
  • Selective Acceptance
  • Playback Extensions
  • Music On Hold
  • Voicemail
  • DID (Direct Inward Dialing)
  • Ring Group
  • Do Not Disturb
  • Blacklist
  • Whitelist
  • Gateway/Trunk Management
  • Group Call Pickup
  • Multilingual Support
  • Multi-Tenant Support
  • Find Me / Follow Me
  • Universal call forwarding
  • Unconditional call forwarding
  • Call forwarding on Absent
  • Call forwarding on Unavailable
  • Call forwarding on Busy
  • Call forwarding on No Reply
  • Selective Call forwarding
  • Time-based Call forwarding
  • Call Detail Reports (CDRs)
  • And more


2. Reduce expenses
The multi tenant IP PBX solution uses the IP based communication. The internal calling can be free. The local and international call rates will be way cheaper than the local telephony rates when you use VoIP communication. Thus, the cost of telecommunication can be reduced. Also, it is a software solution which reduces the cost on the management and maintenance.

3. Total control
The multi tenant IP PBX solution provides tenant support and complete centralized control. The main headquarter can create tenant aka subaccounts for the branch offices. All available features, the usage limit and other aspects can be controlled from the main headquarter. This centralized control over communication and centralized management work as great benefits for the company.

These are the top 3 benefits of using the multi tenant IP PBX solution in any business which makes it one of the must have solutions for the companies.

Author Bio
Author works at the company that provides multi tenant IP PBX solution, conferencing solution, mobile SIP dialer and similar communication solutions for businesses.

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Location: United States

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