The multi
tenant conferencing solution is one of the most powerful VoIP solutions
available in the market. It can be used by any industry vertical and business
and it is not at all limited to the service providers. This solution comes with
tenant support and many more features. It allows its users to take benefit of
audio, video, and web conferencing from remote locations with an unlimited
number of participants. The multi tenant
conferencing solution can benefit
all companies and in each company all different departments can use this system
for effective and real time collaboration. Some of the departments can use it
at its best and in this article, we will talk about those departments and how
they can get benefited with this VoIP solution.
1. Sales and Business Development
The sales
and business development executives often need to have conference calls with
customers to show them products, solutions, and services. Generally, they use a
free conferencing solution which often lacks quality. The multi tenant
conferencing solution can be used by this department to show product demonstration
and have meetings with a video conferencing feature. It not only removes
quality issues by offering HD quality video and crystal clear voice, but it
also keeps communication and all shared data confidential. This will create a
better impression of the company and increases the chance of the lead
conversion.
2. Support and customer care
In support
and customer care departments, of course, a call center solution is a good
choice, but not always. In some companies, they don’t need to attend hundreds
of customers daily so they don’t need call center software. The multi tenant
conferencing solution is a better choice as they can use a web based
conferencing system to pacify customers as well as provide him proper
resolution with screen sharing. Multiple team members such as BD executive,
technicians, support person, project manager, etc. can have a join con call to
resolve concerns of the customer and move towards a solution at the earliest
possible.
3. HR
You might
see this suggestion of using any technical communication tool for the HR
department for the first time, but it is definitely worth using. The job
responsibilities of HR are not restricted taking care of operations of resource
management, they also need to cultivate a bond with the team members. The HR
executives need to motivate a team with some sessions; they need to convey
policies and they need to take care of many as such operations. The HR
department can use the multi tenant conferencing solution to take care of all
these communication operations. This will make it interactive and interesting
to have some sessions by using a multi tenant conferencing solution. HR
executives can also plan quarterly meetings with the team to discuss various
things.
These are
the top 3 departments of any company that can use multi tenant conferencing
solution in their benefit. Apart from them, almost all other departments can
use this solution for remote collaboration. The management can have regular
meetings with this system. The regular meetings can also be virtualized to save
time and resources. In a nutshell, multi tenant conferencing solution is a must
use system to gain various benefits in the business.
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