ITSPs (Internet Telephony Service
Providers) have a huge business. In almost all parts of the world, the ITSPs
cater to residential and corporate customers with its internet telephony
services. In the earlier time of ITSPs, they used to use a complete telephony
system made of the hardware based infrastructure. However, these days the ITSPs
have started using the VoIP softswitch solutions. There are three major types
of VoIP softswitch solutions available in the market:
- Class 4 Softswitch Solution
- Class 5 Softswitch Solution and
- Hybrid VoIP Softswitch Solution
The VoIP softswitch solutions
benefit the ITSPs in multiple ways and in this article, we will learn about the
top 3 ways the VoIP softswitch solutions benefit the ITSPs.
1. Quick Setup
The VoIP softswitch solutions are
software based system. Thus, it takes considerably less time in installation
and setup, unlike hardware based system. The hardware based system takes days
and significant manpower in installing the whole telephony network. On the
contrary, the VoIP softswitch solutions get installed and set up in a day and
one can start running a business on the same without any wait.
2. More Features
The VoIP softswitch solutions
come with a wider range of features. For example, the class 4 softswitch
solution comes with all different types of call routing rules and it supports
all different types of protocols and codecs. A class 5 softswitch solution
comes with a wide array of communication features which are not available in
the traditional telephony system such as conference calling, Whitelisting,
blacklisting, callback , call forwarding, voicemail, call detail logs, reports,
interactive voice response system (IVRS), music on hold (MoH), etc. All these
features can be used to gain a competitive edge. The ITSPs can create multiple
packages to provide different types of services to the customers.
3. Save Cost
The VoIP softswitch solution is a
software system which can be used with little to no training. It doesn’t
require skilled manpower to install wires and hardware to set up a telephonic
infrastructure of the company. This saves a lot of money on manpower to manage
and administer the telephony services. In traditional modes of operations, even
to add an additional extension in the company, the ITSPs had to send the
skilled staff with wires and hardware to install the new device and connect it to
the hub to provide telephony extension. On the other hand, the VoIP softswitch
solution doesn’t need any kind of hardware based setup. From software itself,
the service providers can add a new extension with a few clicks only. This
again saves a lot of money otherwise invested in infrastructure and manpower.
The VoIP softswitch solutions are software solutions and that is why doesn’t get
deteriorated so the infrastructure and solution maintenance cost can be saved
by using the VoIP softswitch solutions.
These are the top 3 benefits of
the VoIP softswitch solution for Internet Telephony Service Providers (ITSPs).
The ITSPs can gain many more benefits using the same.
Author Bio
Author works in a company that
offers VoIP
softswitch solution, class 5 softswitch , class 4
softswitch , SBC and other solutions.
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