Communication and collaborations are two most
important aspects of any business. There are many businesses that use VoIP based unified
communication solution as it bestows benefits like,
- Reduced expenses
- Remote communication
- Increased productivity
- Strengthen collaboration
- And more
The VoIP based solutions can be
used to improve communication of staff members as well as it can be used to
create a new revenue generation stream.
There are different technologies
that can be used to build a VoIP solution. Based on the required features and
functionality, a specific technology can be used. In this article, I will share
a quick brief of different VoIP
development
technologies that you can use to build various VoIP Solutions.
The pioneer of VoIP development
segment is Asterisk. It is also a PBX system and it can be used to develop
various VoIP based communication applications such as, call center software, IP
PBX solution, Click to call software, call recording solution, billing
solution, Interactive voice response system, so on and so forth. It is the
counterpart of FreeSWITCH. The advantage of Asterisk development over
FreeSWITCH development is that it is older than FreeSWITCH so it has a bigger
community than FreeSWITCH. Also, there are more Asterisk developers than
FreeSWITCH developers in the world. Thus, you can get competitive rates for
Asterisk development. The disadvantage of Asterisk over FreeSWITCH is that it
supports a limited number of concurrent voice and video channels.
WebRTC Development
It can be used to develop a web
based communication solution. The WebRTC eliminates need of the additional
communication hardware such as, IP Phone, headphone, etc. It allows peer to
peer communication using browser technology. It can be used to build communication
and collaboration solutions to support remote communication. The WebRTC
development is used to build solutions for peer to peer calling and
conferencing. It can also be used to develop a web phone that can be integrated
within the solutions such as, contact center solution.
It is a PBX system and furnished
with all features of the IP PBX. The FreeSWITCH works amazingly well with the video
and voice. Thus, it can be used to develop high quality video conferencing and
voice conferencing solution. Of course, it has PBX features so it can also be
used to develop various solutions such as, IVR system, IP PBX software, click
to call, voice telephony solution, voice logger solution, so on and so forth.
It is very good at developing the multitenant VoIP solutions as it can support
thousands of concurrent calls without degrading its quality.
Kamailio / OpenSIPs
These two are different VoIP
development technologies, but can be used to create server side applications
such as load balancers, failover system, etc. Both are good and you can use any
one of these technologies to develop a robust VoIP solution.
End Notes
The development platform needs to
be chosen wisely to build a robust, secure and scalable VoIP solution. Based on
the required features and functionality, the VoIP technology can be used. You
can take the help of a VoIP consultant to choose the best VoIP platform that
can meet your current and future needs.
Looking for VoIP development
services? Please visit https://www.vindaloovoip.com/services/voip-development/
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