The class 4 softswitch solution
is very popular name in the VoIP industry. In fact, if we say that VoIP calling
business can’t run without the class 4
softswitch solution, then it is
definitely not an exaggeration. Thus, if you are researching on the class 4
softswitch solution, it is very important to learn about the top features of
it. The top features are those features which are mandatory to keep business
running with the maximum productivity and automation. If these features are
missing, then either operations of the company get stopped or the VoIP service
provider needs to invest in the additional resources which wouldn’t be a great
idea for sure. So let’s see the top 3 must have features in an ideal class 4
softswitch solution.
Call Routing Rules
The class 4 softswitch solution
is used to route calls from one location to another. It distributes calls in
large volumes, specifically, to international destinations. The customers using
the service of the class 4 softswitch solution service provider are generally
the local or residential VoIP calling service providers. Thus, the revenues are
generated based on the call routing rules. There are many different types of
call routing rules available in the market such as, Least Cost Routing is used
to take the VoIP termination which charges a minimum to route calls from the
source to the destination. There are many as such call routing rules available
in the class 4 softswitch solution. When you consider a VoIP class 4 softswitch
solution, then you must look for the types of call routing rules it supports
and LCR (Least Cost Routing) is the must have call routing rule along with any
other.
Support for All
The class 4 softswitch solution
needs to deal with different local VoIP service providers, DID providers,
switches, carriers, so on and so forth. Thus, it is very important that the
class 4 softswitch solution supports all different types of carriers, protocols
and codecs. Also, it needs to support media files and large call volume. Make
sure your class 4 softswitch solution is provisioned with the transcoding and
protocol conversion features as well, so you can run your business unstoppable.
Billing
The billing is fundamentally not
part of the class 4 softswitch solution, but it is so important that it has to
be considered as one of the must have features in it. As I mentioned earlier,
the class 4 softswitch solution routes calls in large volume to international
locations and all calls are billed differently. If you use a manual resource to
bill the service, then the resource would go crazy or you need to invest on multiple
resources. Thus, the best way is get an integrated billing solution. Some
companies buy the class 4
softswitch solution without
billing module and then invest additionally to buy and integrate a VoIP billing
software in their class 4 softswitch solution. The best option is buy the class
4 softswitch solution with an integrated billing module which has all features
to make billing an integral process.
The Vin4Switch is a ready to use
class 4 softswitch solution which is provisioned with all these top 3 and many
other useful features. It is off the shelve product so it will save time on
development. To know more about it, please visit https://www.vindaloovoip.com/products/vin4switch-class-4-softswitch/
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