Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt the remote working model, and while email was the preferred communication channel, the communication wasn’t happening in real-time. This increased the demand for alternative business solutions for ensuring team communication in real-time without lag. So, businesses started looking for VoIP-based business communication solutions that allow conferencing as well as support rich media. What is WebRTC? WebRTC (Web Real-Time Communication)  is a powerful VoIP technology enabling seamless peer-to-peer communication between web browsers and applications. Application programming interfaces (APIs) written in JavaScript make it easy for software developers to integrate different features using WebRTC. These APIs can be included in the developers’ applications in order to enable peer-to-peer (P2P) communications. There are no compatibility issues between the web and mobile applications, and there is audio, video, and text-based content support. We...

In today’s digital age, businesses of all sizes realize the importance of having a robust online presence. This has led to businesses facing the dilemma of choosing between web apps and desktop apps. Each has its own set of strengths and limitations, and businesses need to consider different factors to make the right choice. Going through this article, we shall break down the differences based on various aspects such as accessibility, user experience, development and maintenance, offline capability, and security.  What is Desktop Application? A desktop application, also known as a desktop app or a native app, is a software program designed to run on a desktop-specific operating system, such as Windows, macOS, or Linux. It is installed directly onto a user’s computer or laptop. It utilizes the resources and capabilities of the user’s device to perform all different actions, such as complex calculations, real-time data processing, and resource-intensive operations. They often offer o...

In today’s rapidly evolving technological landscape, businesses in the IT industry can face resource shortages and can raise the challenge of meeting increasing demands for specialized skills while also ensuring cost-effectiveness and efficiency. Two popular strategies have emerged as potential solutions:  team augmentation  and outsourcing. Both approaches aim to enhance productivity, accelerate project timelines, and access specific expertise. Most consider both to be the same and are oblivious to the fact that each has its own advantages and considerations. This blog will explore the key differences, benefits, and drawbacks of team augmentation and outsourcing in the IT industry. What does Staff Augmentation mean? Team or staff augmentation refers to the practice of extending an existing in-house team by hiring external professionals on a temporary basis. This approach provides companies with access to a wider talent pool and specialized skills without the need for long-ter...

The mobile SIP dialer is a SIP softphone application that can be installed on the Smartphone. It uses mobile data or an internet connection to allow its users to have a conversation. This app can be used on an individual level to leverage the benefits of SIP-based calling services. However, it is majorly used in businesses to empower communication and collaboration securely. Thus, the companies use white-label  mobile SIP dialer  apps for their staff members. There are many use cases of this app based on the business and industry vertical. However, there are many use cases that can be used in favor of the company regardless of its industry. In this article, you will learn about the top 3 utilities of this SIP softphone that can maximize the ROI of the company. 1. Internal communication In any company, the general scenario is there are multiple departments, and each department has multiple employees. These employees need to communicate with each other for different projects and...

The recent pandemic forces businesses to adopt the remote working model and allows them to tap into a more comprehensive resource pool for project execution. Observing the demand for dedicated VoIP developers for building custom enterprise-grade VoIP solutions for businesses, Vindaloo Softtech announced the launch of “ Hire VoIP developer services” . Vindaloo Softtech is a VoIP development company known for its innovative solutions and services and houses several capable and expert VoIP developers. The company has been offering expert VoIP development services to its customers for many years, and now it has decided to meet the need for dedicated VoIP developers. “Our team of expert VoIP developers has provided  VoIP development services  to our customers for 6+ years. Our customers are delighted with our VoIP development services. However, sometimes we receive requests from customers that they would like to hire VoIP programmers for their VoIP development projects. So we launc...

  In today’s fast-paced world, businesses constantly seek efficient and secure ways to process payments. One such solution that has gained significant popularity is the Interactive Voice Response (IVR) payment system. This technology allows customers to make payments over the phone using their credit or debit cards. This blog post will explore the benefits of implementing an IVR payment system in your business and how it can enhance your overall customer experience. What are IVR systems? IVR stands for Interactive Voice Response, a technology that adds a stage before a call is redirected to the appropriate extension based on user inputs. It acts like a menu a caller can choose from by pressing the proper keypad or saying the correct phrase to route them to the right department. So, instead of the caller speaking to someone and then getting redirected to the valid extension, they follow the instruction of the IVR to be automatically redirected to the right terminal. E.g., You call a...