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Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade as it surpassed $40 billion in 2022 with a 10% CAGR from 2023 to 2032 ( Source:  GM Insights ) Before we jump head first into some of the predicted VoIP trends to watch out for in 2023, here is a history of VoIP as a business communication channel.  History of VoIP Early 1990-2000 InternetPhone can be considered as the first instance of VoIP. Using InternetPhone users could use specialized software to call other users through connected speakers and microphones in 1995. In 1998, InternetPhone partnered with Microsoft Netmeeting for internet voicemail applications. Around this time period, the term Voice over Internet Protocol (VoIP) was coined.  2000-2015 Skype was launched in 2003...

Asterisk and FreeSWITCH are the two most widely used platforms for developing VoIP solutions in the VoIP industry. They are both powerful enough for developers to create any intricate VoIP solutions for teamwork and communication in addition to being open-source technologies. What is Asterisk? In 1999, Mark Spencer created Asterisk, a piece of software that distributes calls like an expensive PBX. His tiny group created the Asterisk call distribution and handling software for their business, Linux Support Systems, which was eventually renamed Digium. What is FreeSWITCH? The Asterisk platform has drawbacks, which led to the creation of FreeSWITCH in 2006. Anthony Minessale, a well-known Asterisk developer, made the decision to create a software from scratch to address some of the alleged problems with the Asterisk platform. This was later known popularly as FreeSWITCH.  If you are wondering why to switch from traditional to VoIP calling, here is an article on “ PSTN   v/s VoIP ...

Timely communication is critical for every business, whether a startup or a large enterprise with multiple geographical locations. When the strategies are shared, or teams collaborate seamlessly, it improves productivity and aids company growth. Internet telephony has caught up in the past decade to replace the clunky traditional telephone as a reliable and better business communication channel. In fact, the global market for VoIP services is expected to reach $102.5 Billion in 2026 ( Research and Markets ). However, most businesses only consider  VoIP systems  as a sales or customer support tool and need to pay more attention to their marketing potential of it. With features such as CRM integration support, Message Detail Records, and accessible web conferencing modes, a VoIP system can severely improve any organization’s marketing strategy and help improve its position in the market. Using VoIP systems to improve marketing strategies A VoIP telecommunication system can be ea...

For phone, video, instant messaging, presence, and other SIP extensions, OpenSIPs is an Open-Source SIP proxy/server. It is one of the fastest SIP servers delivering dependable and enterprise-level VoIP solutions. OpenSIPs solutions are now again in demand as modern enterprises see the value of unified communications in enhancing team collaboration and promoting remote working. Introduction to OpenSIPs The original purpose of OpenSIP was to provide SIP proxy servers for Telephony systems. The server can resend SIP queries in this setup after assessing and categorizing them for the target terminal. One-to-one or one-to-many terminals might be included in the transmission. Every function in the open and adaptable OpenSIPs architecture is created via module loading. Why Businesses are choosing OpenSIPs solutions One of the most popular tools for creating VoIP-based conversations is OpenSIPs. OpenSIPs, which can now provide Class 5 signaling features in addition to its initial Class 4 capa...

There is an app for anything and everything. With improved internet bandwidth and easier accessibility to a handheld device, web applications, and browser-based tools have been widely adopted. Not only are these web apps robust and filled to the brim with features, but they can also be accessed using a compatible web browser, and users don’t need to install anything on their devices.   Nowadays, most web apps are developed using JavaScript or any of its iterations, and businesses tend to misconceptualize that all JavaScript variants can be used to create standalone web applications. Most common being the argument of NodeJS vs. AngularJS, but ironically, AngularJS and NodeJS are JavaScript-based technologies that perform different sets of tasks and functions. Let’s understand the difference between these two.   Node vs. Angular: General Difference To make development easier and execute JavaScript applications outside of browsers, NodeJS is a cross-platform runtime environment t...

  Since the beginning of its mass adoption, the VoIP sector has provided several businesses with creative and affordable communication options. Over the years, several incredible and ground-breaking ideas have revolutionized businesses while multiple concepts have phased out due to the shifting trends. The IVR system , however, is one solution that has consistently been in demand. We’ll go into more detail about the IVR phone system and how crucial it is in a VoIP communication solution.   What is IVR? It is a really crucial solution and frequently functions as a key component of many VoIP solutions. Interactive Voice Response is known as IVR. With the help of the custom IVR software development services provided by VoIP companies, any business can obtain it. Once the IVR solution development process is complete, it can be integrated into the business's telecom system, which may use VoIP or PSTN-based telecom system . The IVR will function as an auto attendant once it has been...

The rise of VoIP technology has led to its adoption as a reliable communication solution by businesses of all sizes. FreeSWITCH, an open-source VoIP technology, is popular among developers due to its versatile features and scalability potential. It is a suitable platform for developing any VoIP solution, making it an attractive choice for businesses looking to implement a communication system. Introduction to FreeSWITCH FreeSWITCH is an open-source, modular  VoIP technology  that enables developers to create scalable communication solutions with multimedia capabilities. It can handle data from IP and PSTN networks on a single line without losing quality. In addition, the availability of open-source libraries makes it easy for developers to achieve most functionalities without extensive coding. FreeSWITCH is licensed under the Mozilla Public License and is available for free. FreeSWITCH has various valuable functions, including Apache portable runtime, SQlite database engine, S...