Vindaloo Softtech Pvt. Ltd.

  In addition to catering to the demands of custom VoIP and telephony solutions, VSPL has announced its UI/UX design services. In the current market, customer experience and brand identity plays an important role in drawing in new prospects while retaining existing customers. Hence, visuals have become an integral part of every client-facing point of contact such as websites, social media posts, application interface, promotional flyers, logo design, etc. UI/UX designs is all about creating user-friendly layouts and designs that are aesthetically pleasing yet functional. Observing the current gap in customer’s demands and existing solutions available in the market, VSPL’s  UI/UX design services  can be availed by the end-users for their own usage. The UI/UX design service has applications in multiple industries and can be leveraged by individuals or brands looking for improving customer experience on the digital front. Under the umbrella of UI/UX design services, business...

  Customer communications are crucial for any business to thrive and grow. It enables brands to  connect with the leads and customers to talk with a representative of the brand for any query or  grievance. By providing timely prompts and immediate issue resolution, your customers feel  valued and this positively affects the customer experience and their outlook towards the brand. Customers expect a great customer experience at every stage of their journey and 84% of  customers feel that experiences are as important as the actual products and services.  ( Salesforce ) With the advancements ie technologies, different tools are available for effective customer communications such as messenger apps, chatbots, emails, and social media platforms. However, each has its benefits and shortcomings that render it unworthy to be termed as the complete solution of business client communication. For a business to remain engaging, and efficient  c...

  Softswitch is an essential aspect of any VoIP business. This server-side software enables you to connect two phone lines using the internet. Its use has increased over time, and today we use Softswitch for brand connectivity. The concept of its usage has evolved. The Softswitch providers have included a range of facilities and user-friendly specifications to make it more beneficial for businesses. The advanced VoIP Softswitch has been improved and customized to provide a seamless service. You will find many  Softswitch  providers in the market, and settling for any one of them can be a difficult decision. The first thing that needs to be checked is the permit. The provider must have the permit for the service. Then comes the other factors that we are going to discuss. 1.  Integrated Billing This is the first feature that you need to check with the provider. Everything in business is about money, and non-billing of call minutes is going to bring in losses. So, go fo...

Mobile applications are going to own the future. Recently, there has been a boom in online activity, and companies are working hard to accommodate this change. Mobile phones have become an essential part of our daily lives. Organizations are looking for ways to use mobile for their business. The quest for a better penetration amongst the demographics is pushing them towards developing mobile applications. Going forward, creating a mobile application will only be the basic, whereas the mobile app’s creativity, usability, and responsiveness will become determinants of its success.   Role of Technology Mobile applications are based on technology that decides their workability. Therefore, the mobile application has to be responsive, device-compatible, fast, and reliable. Furthermore, the companies will be in haste to launch new mobile apps and updates in the coming days. Therefore, a good speed of development and deployment and a robust development framework will be essential. Rea...

  SIP dialer aka SIP softphone is pretty much in demand. The SIP dialer is a communication tool that imitates a mobile phone. It provides all communication features available in the mobile phone and today’s smart devices. Moreover, it offers a wide array of additional communication features. For example, similar to a Smartphone, a SIP softphone comes with a phonebook that lets its users’ store contacts of known people. It also provides a dialer to make a call on a number that is not stored in the phonebook. Furthermore, it allows calling to the numbers stored in the phonebook with a single click. Other common features are call mute and unmute, call hold and retrieve, call transfer, the last call redial, call history, and call forwarding. If we talk about additional features, the SIP softphone or dialer also provides additional features that are not available as the default option on the phone. Of course, users can use those features by using external third-party applications. Howev...

  Data is everywhere and the modern world runs on data. For most kinds of data communications, different end users can communicate with each other through the assistance of some servers that mediate the process. However, this can cause increased response times, lapse in data security, and additional server costs. Moreover, if the server is down for some reason, entire data communication comes to halt. With peer-to-peer communication, you can eliminate the need of an intermediate server to communicate and exchange data with each other directly. For cross-platform communications using web browsers, one such technology is WebRTC. For real-time media communications like voice, video and data transfer natively between browsers and devices, WebRTC is the only protocol available and most brands are adopting the technology to build applications that enable communications between different device types. What is WebRTC? WebRTC application development  is an API-based Communication betwe...

  VoIP (Voice over Internet Protocol) is really popular in the business world. There are so many ready to use VoIP products available in the market. Also, there are many open source VoIP solutions available in the market such as FreePBX, FusionPBX, VICIDial, GoAutoDial, etc. Despite the fact, there are many ready to use proprietary and open source VoIP solutions, the custom   VoIP development services   are still in demand. There are many reasons behind the popularity of VoIP development services and we are going to look at the top 3 reasons behind the same. 1. To get a custom solution The business owners often have unique ideas. Sometimes these ideas are generated for their own operations to make them more efficient and fast and sometimes these ideas are generated to facilitate some markets with advanced VoIP based products to increase revenues and business presence. Whatever the case is, in such a situation, it is not possible to get a readymade solution. Thus, the busi...