Vindaloo Softtech Pvt. Ltd.

Those who work in the marketing or sales department might be familiar with the concept of Customer Relationship Management or as we call it, CRM. The benefits CRM brings to your business are many, although if you are one of those people who have never heard of the technology or are new to it and are interested in learning more about it, then this article is definitely for you. Before we dive deeper into what  CRM software  can do for your business, let us understand what CRM is. Short for Customer Relationship Management, CRM is a software that helps you organise and keep a track of your interactions with your customers, therefore helping you improve your customer service. Even if you have never used a CRM system before, you must have heard the term reverberating through your industry. You must be aware that a lot of companies, which also include your competitors, have implemented a CRM software or are in the process of implementing one simply because it saves time and resources, w

Three years ago,  CRM in the healthcare sector  obtained $8,9 million and is assumed to increase at a CAGR of 13.4% till 2025. The projected revenue by 2025 will be equal to $21,462.6 million. Two years ago the global healthcare CRM market was valued at about 7.3 billion USD and by 2026 it is expected to quadruple, reaching 28.89 billion according to research Stratistics Market Research Consulting. Paramedics often conclude that customer/patient satisfaction means successful treatment. They could not be more wrong. Satisfaction of your patients is not only about successful treatment, it also includes the way you handle their data, interact with them, and of course, give them deserved services. Envision, you have gone to a grade A hospital for a simple blood test. All goes well, you get the best paramedic facility, great chair to sit on, and wonderful treatment from the staff. You are happy with their in-person service, but when it is time to get the reports, you are informed that yo

2020 compelled everyone to stay inside, leading people to use more electricity, which in turn was a win for Solar Businesses. Solar market is hitting space sitting in a rocket ship for the past few years, especially 2020. The residential solar market alone in the US is assumed to hit about 3 million installations in the year 2021. Granted, this comes across as good news for businesses dealing in solar power, the fact that the industry is becoming too crowded by the minute cannot be ignored. To survive in this cut throat competition, solar businesses need any and all the help they can get. When given the right tools, they can cultivate any needs they might have while effectively handling their sales. So, what are these right tool(s) we are talking about here?  Customer Relationship Management  (CRM) platform for Solar Businesses. A lot of soon-to-be and existing customers to keep up with, on top of that, to succeed in the industry, solar businesses really are in need of solar CRM sof

  If 2020 taught us anything, it is how important technology has become. This past year, one of the most important parts of everyone’s daily life depended on technology. Especially when it comes to office work. Managing tens of hundreds of employees remotely is no cakewalk. Basically, if we try to define a  Customer Relationship Management System  (CRM), it is nothing but a tool that keeps your workflow in order and helps you stay in touch with your clients/customers. Although, when a CRM system is used right, it can become much more than just a tool to help you stay in touch with your customers. A good Law Firm CRM System gives your Law Firm an organized approach to strengthening and maintaining your relationships with your clients. This also helps in strengthening your clients’ trust, as well as play an important role in an all-inclusive Legal Marketing plan. Advocates who need to manage, handle, and maintain healthy relationships with their business partners and clients, a  Custom C

Is your business flooding in with new leads? Are you having trouble trying to manage this data? Are your staff members losing their potential skills and wasting time collecting this data? If your answer to all these questions is yes, then you probably need a well equipped CRM system to help you out with the customer data. Standard CRM Solution A good CRM Software is nothing but technological tools put together strategically to help you interact with your prospects and turn them into customers, while also retaining your existing customers. It also helps you build healthy and long-term relationships with your said customers/clients. In turn, you get results like better sales and generate more revenue through customer satisfaction. Your CRM software can become your ace card while managing your customers and their respective data, helping you increase sales in just a short period of time. This new found, improved efficiency will further help in maintaining a smoother workflow in your

Now, we have discussed the  benefits of CRM  for a business multiple times, we have also discussed the benefits of VoIP Integration multiple times. But, have you ever wondered what would be the outcome if we combine VoIP with CRM? If not, you have landed on the correct page today. Let us tell you how your business can reach the heights you have only ever imagined in your wildest dreams with this seamless combination of VoIP and CRM. So, what exactly will happen when you decide to combine VoIP with this flexible, coherent automated system? Your workflow becomes up to date, you are able to handle more queries from your customers/clients, and last but not the least, you are able to generate more leads for your business.  Integrating VoIP with  CRM software development  was designed to ensemble the requirements of your business in a way that it goes well with your modern customers as well as your workplace.  Since more and more businesses are adopting a cost-effective, modern technology

  Loyal customers can make or break your company, which is why for your business to rise high and see success, you are required to foster the needs and requirements of your customers. You cannot do this correctly if you do not gather the necessary data/information about your customers. Now if you have just started your business, you might be able to gather this data and manage it with the help of Excel, or Google Sheets. But as your business grows, so does your customer rate. Hence, making it difficult for you to manage all of this data manually. This is where a CRM solution plays an important role. Businesses that start gaining customers at a high rate tend to look for an agile solution which has been named CRM (Customer Relationship Management) Solution. A CRM is an application that allows you to gather, store, organize, and manage customer information. This information is stored in the cloud so that all of this important information about your customers is accessible by all your emp