Vindaloo Softtech Pvt. Ltd.

‘COVID-19’ is of late spreading rapidly and has made the entire world stunned with the millions of infected people – the number is rising day-by-day. The epidemic that spread from China has now created a stir in the entire world and caused thousands of casualties.  Countries like Italy, France, America, Britain, and others are witnessing the major outbreak of ‘COVID-19’, which now is spreading its feet in India as well, with approximately 511 infected people while the total number of casualties is approximately 10. The rapidly growing ‘COVID-19’ prompted many countries to choose only one option, which is none other than the lockdown! The entire world today opted to remain locked down. After announcing the lockdown by the government of many countries, the corporate sector adopted ‘work remotely’ or ‘work from home’ culture. Meanwhile, the majority of businesses find it difficult to keep their operation smooth while working remotely and thus they find it clumsy to maintain their

Do you wish to transform your IT infrastructure to improve the efficiency of your business operation? Well, you need to think about virtualizing your communication system. Today, a large number of companies are virtualizing their phone system with the primary aim to enhance their operation, efficiency, productivity, cost-saving, etc. To save more cost and also simplify the IT infrastructure, businesses nowadays frequently choose the option to virtualize their entire communication system along with various other important technologies that are highly important for any business. What is virtualization and What it Means for SMBs?  Talking about the virtualization that brought a great revolution in the way the IT department deploys the system. Today, the IT department has to deploy only one but a robust server with the use of virtualization software. It makes servers capable of running numbers of applications and operating systems simultaneously.  The virtualization software is r

When it comes to SIP (Session Initiation Protocol) trunking, it’s a complete solution to online communication. It’s basically an important method of sending voice over IP and various other modes of unified communication online.  SIP trunking  serves as virtual phone lines that an individual can use for online communication purposes. In other words, it allows users to send and receive phone calls with the use of the internet. One can use SIP trunking to call anyone across the world using their number over the internet. These are the reasons why SIP trunking witnessed its wide acceptance among the number of businesses for catering to their all communication requirements. It facilitates smooth communication between organizations and their clients with the use of the internet. SIP trunking of late became the most important services that witnessed its terrific acceptance among multiple industries. Future of SIP Trunking So, if you have also adopted SIP trunking for your business

A chatbot is a good example of the unmatched potential of technologies like Artificial Intelligence (AI) and Machine Learning (ML). A chatbot is reshaping nowadays many businesses by improving their customer care service by automating it.  It helps businesses make their customer care service expeditious and improve its quality while matching the satisfaction level of their clients. Chatbot lets businesses take numbers of customer queries at once and solve these while providing the most satisfactory answer.  It has prompted businesses to leverage chatbot to harness its various benefits. A contact center is no exception and also getting the most promising benefits of the chatbot.  Contact center  is a centralized office that is responsible for handling customers’ queries through different mediums like phone, email, webchat, etc. So, customers get the liberty to use any of these options to communicate with the contact center to resolve their queries.  Before we discuss how chatb

The credit goes to the VoIP industry for revolutionizing business communication and helping them in finding several new growth opportunities. Thanks to the technological advancements that uplifted both VoIP and communication industry.  According to  data , the global market size of VoIP will reach up to $ 55 billion by 2025. The growth of VoIP minimized the issue of connectivity. It lets entrepreneurs and professionals connect from anywhere and anytime.  While talking about VoIP, it’s impossible to forget about Softswitch, which is considered to be the backbone of the entire network. In the VoIP network, Softswitch functions as a software-based device that is responsible for managing routing calls and voice traffic.  Class 4 and Class 5 are two important switches that perform different works. The first is concerned about routing calls between various call suppliers and the latter helps suppliers connect with their clients. Differences Between Class 4 and Class 5 Switch Si

Popular Trends of VoIP that will grow in 2020 A sound communication system is something that determines the success of any business. So, if you think that the existing communication system of your business is not appropriate, it’s time to redefine your communication system. Besides, you should focus on VoIP that has a great impact on the  business communication system . Came into existence decades ago, the VoIP market gained its major growth over the last years. It reflects that the number of businesses of late relies on this technology for their communication system. So, if you are yet to adopt VoIP for your business communication, you should explore various emerging trends that are projected to be in a large practice. In this blog, we are going to explain various VoIP trends to help you explore these. Cloud Telephony While talking about some emerging VoIP trends in 2020, it's good to start from cloud telephony. Many experts believe that cloud technology is the next

Session Initiation Protocol (SIP) or openSIP server is an open-source platform made for VoIP communications. It takes control & charge of both calls per second & simultaneous calls. It works around different areas like SIP registrars, virtual PBX solutions, IM server, class 4/5 SIP router/switch & the like.  SIP servers are extremely important in today's fast forward technological world as other servers like Presence server, Redirect server, NAT reversal server & Proxy server all come into work. All this makes the telecommunications business & engineering job uncomplicated by offering a single platform & solution for various server requirements.  VoIP uses SIP to transmute phone conversations into data not using telephone lines or fixed bandwidth but with the help of a public or private IP network instead. This system is beneficial in efficiently using the available resources, cost-cutting & gaining flexibility.  Below are the three most essentia