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Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade as it surpassed $40 billion in 2022 with a 10% CAGR from 2023 to 2032 ( Source:  GM Insights ) Before we jump head first into some of the predicted VoIP trends to watch out for in 2023, here is a history of VoIP as a business communication channel.  History of VoIP Early 1990-2000 InternetPhone can be considered as the first instance of VoIP. Using InternetPhone users could use specialized software to call other users through connected speakers and microphones in 1995. In 1998, InternetPhone partnered with Microsoft Netmeeting for internet voicemail applications. Around this time period, the term Voice over Internet Protocol (VoIP) was coined.  2000-2015 Skype was launched in 2003 that supporte

Asterisk and FreeSWITCH are the two most widely used platforms for developing VoIP solutions in the VoIP industry. They are both powerful enough for developers to create any intricate VoIP solutions for teamwork and communication in addition to being open-source technologies. What is Asterisk? In 1999, Mark Spencer created Asterisk, a piece of software that distributes calls like an expensive PBX. His tiny group created the Asterisk call distribution and handling software for their business, Linux Support Systems, which was eventually renamed Digium. What is FreeSWITCH? The Asterisk platform has drawbacks, which led to the creation of FreeSWITCH in 2006. Anthony Minessale, a well-known Asterisk developer, made the decision to create a software from scratch to address some of the alleged problems with the Asterisk platform. This was later known popularly as FreeSWITCH.  If you are wondering why to switch from traditional to VoIP calling, here is an article on “ PSTN   v/s VoIP ” How Doe

Timely communication is critical for every business, whether a startup or a large enterprise with multiple geographical locations. When the strategies are shared, or teams collaborate seamlessly, it improves productivity and aids company growth. Internet telephony has caught up in the past decade to replace the clunky traditional telephone as a reliable and better business communication channel. In fact, the global market for VoIP services is expected to reach $102.5 Billion in 2026 ( Research and Markets ). However, most businesses only consider  VoIP systems  as a sales or customer support tool and need to pay more attention to their marketing potential of it. With features such as CRM integration support, Message Detail Records, and accessible web conferencing modes, a VoIP system can severely improve any organization’s marketing strategy and help improve its position in the market. Using VoIP systems to improve marketing strategies A VoIP telecommunication system can be easily scal