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Showing posts from July, 2022

Hosted VS. On-site VoIP Systems - Which to Choose for your Business?

  For any business, different communication channels are necessary for individual purposes such as internal interactions, sales, marketing, customer service, and support. Until a decade ago, businesses invested in fixed-line telephones, closed user groups or calling minutes for all forms of business communications. However, with the recent wider adoption of high-speed, bandwidth internet and businesses realizing the cost-effectiveness of using the internet to make/receive calls, there is a shift towards using VoIP as the preferred form of calling. While making the jump, most get stuck on one question: “Choose an on-site system or opt for a hosted service?” It may seem menial, but contrary to the common response of it being personal preferences, either choice has an impact on the business. So if you also reached here searching for the answer, you are in safe hands. What are Hosted VoIP systems and On-site VoIP systems? Understanding how the VoIP calling system works can help you underst

TycoonStory Published Vindaloo Softtech’s History

Vindaloo Softtech – One Stop Solution For All VoIP Applications Recognition and positive customer feedbacks are two ways to affirm the success of a business. Vindaloo Softtech Pvt. Ltd. is an Ahmedabad-based multi-technology software company with a core focus on developing unique VoIP solutions. The exemplary work done by the development team and the post-deployment services provided by them gained Vindaloo Softtech many accolades and recognition. Recently, Tycoon Story featured a short story on Vindaloo Softtech that talks in-depth about the history of the company, its achievements, the provided services, and the products developed in-house. Tycoonstory is the largest Online Network for Entrepreneurs & Startups. It is a platform for entrepreneur to share their challenges, shine a light on their creative process, and how people, companies, and industries are making it happen. In the article, while talking about the history of the company and how the company was set up by identifyin

When Businesses should consider Chatbots over Live Chat?

  There is a significant likelihood that worries and reservations may surface regarding shopping online. Among the worries customers have while purchasing online, the most prominent are: The Business Reputation Payment options offered Returns policy Quality of the product  Quality of the product  Fortunately, there are two variations of virtual sales representatives available to customers when they purchase online. With LiveChat, a real person takes charge of several customer inquiries and quickly, while being accurate, addresses the majority of their problems. A chatbot is an automated version of Livechat that uses a pre-programmed algorithm to answer user inquiries. Both are advantageous for any client-facing firm, but it's important to pick the best one. Definition of Live Chat and Chatbots By definition, chatbots are automated responses managed by Artificial intelligence (AI) based on consumer interactions. The system makes use of natural language processing to comprehend the c